PRIVACY POLICY

AND COOKIE POLICY

WHO WE ARE

Our website address is: https://herdahl-thorsing.com


WHAT PERSONAL DATA WE COLLECT AND WHY

INFORMATION YOU PROVIDE TO US

We ask for basic account information from you in order to set up your account. We require individuals who sign up for an online account to provide a username / email address and password. You may provide us with more information–like your name–but we don’t require that information to create a herdahl-thorsing.com account. If you have an account with us, we collect the information that you provide for your public profile. At our Site your optional, additional, account-owner created, and unique ‘Display Name’ is that public profile (This will be how your name will be displayed in the account section and in reviews at herdahl-thorsing.com). Your public profile information is just that–public–so please keep that in mind when deciding what information you would like to include. If you buy something from us–an online store product or service, for example–you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information including billing address, shipping address, email address, phone number. You may also provide us information when you communicate with us online using our Contact Us page / email address.

INFORMATION WE COLLECT AUTOMATICALLY

We collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Site and Services–for example, when you create or make changes to your account at our Site. We collect information about what happens when you use our Site and Services (e.g., page views, interactions with other parts of our Site and Services) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Site and Services to you, as well as get insights on how people use our Site and Services, so we can make our Site and Services better. We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Site and Services from certain geographic regions.

INFORMATION FROM COOKIES AND OTHER TECHNOLOGIES:

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or analytics services on the website (“third party cookies”). Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted. We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action. Many of the cookies we use are only set if you are a registered user, while others are set whenever you visit our Site and Services, irrespective of whether you have an account.

TYPES OF COOKIE:

Strictly Necessary: These cookies are essential for our Site and Services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of our virtual ecommerce “cart”. Functionality: These cookies are used to store preferences set by users such as account name, language, and location. Security: We use these cookies to help identify and prevent potential security risks. Analytics and Performance: Performance cookies collect information on how users interact with our Site and Services, including what pages are visited most, as well as other analytical data. We use these details to improve how our Site and Services function and to understand how users interact with them. Third Party / Embedded Content: We make use of different third party applications and services to enhance the experience of Site visitors, including social media platforms such as Facebook (through the use of embedded, video, content). As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies. The cookies information section is not intended to be exhaustive, but rather aims to be relevant and representative, and that we may set additional cookies depending on software platform features we have enabled and/ or platform compatible software plugins we have in-use. Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our Site and Services may not function correctly. To find out more on how to manage and delete cookies, visit cookiesandyou.com / aboutcookies.org. You can opt out of Google Analytics by installing Google’s opt-out browser add-on.

CONSENT FOR COOKIES ON OUR SITE

You may see a “cookie banner” on our Site. When you consent in this manner, we may set cookies on our Site and Services.


HOW AND WHY WE USE INFORMATION

PURPOSES FOR USING INFORMATION

We use information about you as mentioned above and for the purposes described: ● To provide our Services–for example, to set up and maintain your account, or charge you for any of our online store products and services, or process your received communications (e.g., inquiry/ feedback) ● To further develop and improve our Services–for example by adding new features that we think our users will enjoy or will help them to navigate and ‘checkout’ more efficiently ● To monitor and analyze trends and better understand how users interact with our Site and Services, which helps us improve our Site and Services and make them easier to use ● To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition–for example, we may analyze how many individuals purchased a product after receiving a marketing message or the features used by those who continue to use our Site and Services after a certain length of time ● To monitor and prevent any problems with our Services, protect the security of our Site and Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of HERDAHL-THORSING and others, which may result in us declining a transaction or the use of our Site and Services ● To communicate with you, for example through an email, about offers and promotions offered by HERDAHL-THORSING we think will be of interest to you, solicit your feedback, or keep you up to date on HERDAHL-THORSING and our products; and ● To personalize your experience using our Site and Services.

LEGAL BASES FOR COLLECTING AND USING INFORMATION

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that: (1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to our Site and Services on your device or charge you for an online store product or service; or (2) The use is necessary for compliance with a legal obligation; or (3) The use is necessary in order to protect your vital interests or those of another person; or (4) We have a legitimate interest in using your information–for example, to provide and update our Site and Services, to improve our Site and Services so that we can offer you an even better user experience, to safeguard our Site and Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Site and Services, and to personalize your experience; or (5) You have given us your consent–for example before we place certain cookies on your device and access and analyze them later on, as described above.


SHARING INFORMATION

HOW WE SHARE INFORMATION

We do not sell our users’ private personal information. We share information about you in the limited circumstances explained below and with appropriate safeguards on your privacy: ● Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Site and Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them. ● Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you), those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Site and Services (like analytics providers), and companies that make products available on our website, who may need information about you in order to, for example, provide technical or other support services to you ● Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request. ● To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of HERDAHL-THORSING, third parties, or the public at large. ● Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that HERDAHL-THORSNG goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy. ● With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media services that you connect to your online presence. ● Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you.

INFORMATION SHARED PUBLICLY

Information that you choose to make public is disclosed publicly. That means, of course, that information like your public profile (i.e. ‘Display Name’), online store product and service reviews, and other content that you make public, if available, on our Site are all available to others. For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, or Gravatar. Your Gravatar, along with other public profile information, may display on our Site. Public information may also be indexed by search engines or used by third parties. Please keep all of this in mind when deciding what you would like to share, publicly.


HOW LONG WE KEEP INFORMATION

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it.


SECURITY

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Site and Services for potential vulnerabilities and attacks.


CHOICES

You have several choices available when it comes to information about you: ● Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Site and Services–for example, paid, online store products and services–may not be accessible. ● Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices. ● Set Your Browser to Reject Cookies: At this time, HERDAHL-THORSING does not respond to “do not track” signals across our Site and Services. However, you can usually choose to set your browser to remove or reject browser cookies before using our Site and Services, with the drawback that certain features of our Site and Services may and likely will not function properly without the aid of cookies. To find out more about ‘Do Not Track’, visit allaboutdnt.com. ● Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Site and Services, you can close your account with us. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.


YOUR RIGHTS

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to: Request access to your personal data; Request correction or deletion of your personal data; Object to our use and processing of your personal data; Request that we limit our use and processing of your personal data; and Request portability of your personal data. You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, Contact Us. EU individuals also have the right to make a complaint to a government supervisory authority.


CONTROLLER

HERDAHL-THORSING is the controller of your personal information, which means we are the company responsible for processing your information.


HOW TO REACH US

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned under Your Rights above, please Contact Us.


OTHER THINGS YOU SHOULD KNOW

TRANSFERRING INFORMATION

Because our Site and Services are offered worldwide, the information about you that we process when you use the Site and Services in the EU may be used, stored, and/ or accessed by individuals operating outside the European Economic Area (EEA) who work for us, or third party data processors. This is required for the purposes described in the How and Why We Use Information section above. When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include: ● In the case of US based entities, entering into European Commission approved standard contractual arrangements with them, or ensuring they have signed up to the EU-US Privacy Shield; or ● In the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them. You can ask us for more information about the steps we take to protect your personal information when transferring it from the EU.

ANALYTICS SERVICES PROVIDED BY OTHERS

Other parties may also provide analytics services via our Site and Services. These analytics providers may set tracking technologies (like cookies) to collect information about your use of our Site and Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us to, among other things, analyze and track usage, determine the popularity of certain content. Please note this Privacy Policy only covers the collection of information by HERDAHL-THORSING and does not cover the collection of information by any third party analytics providers. We use Google analytics (analytics.google.com).

THIRD PARTY SOFTWARE

We use third party plugins (e.g., WooCommerce.com) and WooCommerce extensions that enable services provided by third parties (e.g., FedEx Shipping, WooCommerce Shipment tracking, WooCommerce Stripe Payment Gateway, etc.), and other third party software / services (e.g., Cloudflare.com, etc.), please keep in mind that when you interact with them you may provide information about yourself (or your Site and Services use) to those third parties. We don’t own or control these third parties and they have their own rules about collection, use and sharing of information, which you should review.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our Site.


PRIVACY POLICY CHANGES

We may change our Privacy Policy, although most changes are likely to be minor. We encourage visitors to frequently check this page for any changes to our Privacy Policy. If we make changes, we may notify you by sending you a notification through email and/ or your account dashboard. Your further use of our Site and Services after a change to our Privacy Policy will be subject to the updated policy.

July 1, 2018


QUESTIONS AND CONTACT US INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information then you are able to reach us through our Contact Us page.